7999 bet Privacy Policy
This document describes how 7999 bet collects, stores, and protects your personal information. Please read this policy carefully before using the platform.
Table of Contents
Introduction and Scope
7999 bet (hereinafter referred to as "Platform", "we" or "us") takes the privacy of its users very seriously. This Privacy Policy ("Policy") explains what personal information is collected when you use the 7999 bet website, mobile application, and all related services, how that information is processed, and how it is kept secure.
This policy applies to all registered users, guest browsers, and any person who interacts with any service provided by 7999 bet. By continuing to use the platform, you are considered to have accepted the terms of this policy.
This privacy policy is an integral part of our Terms and Conditions and both documents should be read together. In the event of any conflict, the provisions of the privacy policy will take precedence on matters relating to information.
Types of Information Collected
7999 bet collects two types of information — information you provide directly, and information generated automatically through your use of the platform.
2.1 Personally Identifiable Information (PII)
The following information may be collected during account registration and identity verification:
- Full name, date of birth, and nationality
- Email address and mobile number
- National ID card or passport details (for KYC verification)
- Residential address
- Financial information related to deposits and withdrawals (bKash, Nagad, Rocket, Upay account numbers)
2.2 Automatically Collected Information
The following information may be collected automatically while using the platform:
- IP address, device type, and operating system
- Browser type and version
- Login time, session duration, and pages visited
- Betting history and transaction records
- Information obtained from cookies and similar tracking technologies
2.3 Information Obtained from Communications
When you contact our support team via live chat or email, the content of that conversation and related information may be recorded, which helps improve the quality of our service.
How Information Is Collected
7999 bet collects information through the following methods:
- Registration forms: Information you provide directly when creating an account.
- KYC verification process: Documents submitted to confirm your identity.
- Transaction processing: Information received from payment gateways during deposits and withdrawals.
- Cookies and tracking: Technical information collected automatically when you visit the website.
- Customer support: Information received through chat and email communications.
- Third-party verification agencies: Supplementary information received from trusted agencies for fraud prevention and identity verification.
Purpose of Using Information
Collected information is used only for specific, legitimate purposes. 7999 bet processes your information for the following reasons:
4.1 Service Delivery and Operations
Information is used to create and manage accounts, process deposits and withdrawals, issue bonuses, and keep gaming services running. Account information is essential to ensure correct payment routing for transactions of a minimum ৳200 deposit or ৳500 withdrawal.
4.2 Security and Fraud Prevention
Information is analysed to identify suspicious transactions, prevent money laundering, block unauthorised access to accounts, and take action against the creation of multiple accounts.
4.3 Customer Support
Your account information is needed to provide effective support in Bengali and English via live chat and email, 24 hours a day, 7 days a week. Answers to frequently asked questions are also available in our FAQ section.
4.4 Personalised Experience
Your playing patterns and preferences may be analysed to suggest relevant promotions, bonus offers, and game recommendations. This personalisation is entirely optional and you can disable it from your account settings.
4.5 Legal Compliance
It may be legally necessary to retain and disclose certain information in order to comply with applicable laws and regulations. In such cases, 7999 bet will cooperate with legitimate requests from legal authorities.
Sharing Information with Third Parties
7999 bet does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the limited circumstances described below in order to operate the service:
- Payment processors: Minimum necessary information is shared with service providers bKash, Nagad, Rocket, and Upay to complete transactions.
- Identity verification agencies: Specific identity document details may be shared with trusted third-party verifiers to complete the KYC process.
- Game providers: Studios such as Evolution, Pragmatic Play Live, PG Soft, and JILI receive the minimum session data necessary to operate games.
- Law enforcement agencies: Information may be shared with authorities in response to a lawful order or investigation.
- Corporate restructuring: Information may be transferred in the event of a business merger or acquisition, but users will be notified in advance.
When sharing information with third parties, contractual obligations are imposed on them to ensure their data protection standards.
Data Security Measures
7999 bet has implemented industry-standard technical and administrative measures to keep your information secure. The main protective steps are:
6.1 Encryption
All data transfers are encrypted using SSL (Secure Socket Layer) technology. Sensitive stored information such as passwords and financial details is secured using high-grade hashing algorithms.
6.2 Access Controls
Only authorised personnel may access your personal information, and each of them is required to work under strict confidentiality conditions. System access logs are reviewed regularly.
6.3 Regular Security Reviews
Regular security tests and audits are conducted to identify system vulnerabilities. A dedicated team is always on standby to ensure a rapid response in the event of any security incident.
Alongside technical safeguards, users themselves play an important role in keeping their accounts secure. Use a strong password, do not share your login details with anyone, and avoid logging in from unfamiliar devices.
Cookie Policy
Cookies and similar tracking technologies are used on the 7999 bet website and application. Cookies are small text files stored in your browser or on your device.
7.1 Types of Cookies
- Essential cookies: Required to maintain login sessions and process secure transactions.
- Functional cookies: Used to remember your language preference and platform settings.
- Analytics cookies: Used to collect statistics for understanding usage patterns and improving the platform.
- Marketing cookies: Used to show relevant promotional content, but can be turned off.
7.2 Cookie Controls
You can disable non-essential cookies by changing your browser settings. Please note that disabling all cookies may limit some platform functionality.
Data Retention Period
7999 bet retains your information only for as long as necessary. The following factors are considered when determining the retention period:
- Account-related information is retained for the entire duration that the account remains active.
- Certain financial records may be kept for an additional period after account closure to meet legal obligations.
- In the case of a transaction dispute or investigation, the relevant information is retained until the matter is resolved.
- Information in inactive accounts may be deleted or anonymised after a specified period of inactivity.
At the end of the defined retention period, information is securely deleted or anonymised in a way that cannot be recovered.
User Rights
7999 bet respects your data privacy rights. You may exercise the following rights:
9.1 Right to Access Information
You may at any time request to know what information 7999 bet holds about you. This request can be made through customer support.
9.2 Right to Correct Information
If any information stored in your account is incorrect or out of date, you may request a correction. Some information, such as KYC-verified identity details, may not be changeable without re-verification.
9.3 Right to Delete Information
You may request the deletion of your personal information. However, some information may not be fully deletable due to legal obligations, ongoing disputes, or technical limitations.
9.4 Right to Opt Out of Marketing Communications
If you do not wish to receive promotional emails or messages, you may opt out by using the unsubscribe link in any message or by contacting the support team.
To exercise any of the above rights, please contact our customer support team via live chat or email. We will respond to your request within 30 business days.
Minor Protection
All services on 7999 bet are strictly for persons aged 21 years or older. If information from a minor is collected unintentionally, it will be deleted immediately and the associated account will be closed.
Parents are requested to monitor their children's online activity and prevent them from using 7999 bet or any similar platform. To learn more about responsible gaming, please read our Responsible Gaming Guidelines.
Policy Changes
7999 bet reserves the right to amend or update this privacy policy as needed. In the event of any significant change, registered users will be notified in advance by email or through an in-platform notification.
The effective date of the updated policy will be clearly stated at the top of the page. By continuing to use the platform after a change, you are considered to have accepted the terms of the updated policy.
If you have any questions about policy changes or wish to view a previous version, please contact our support team.
Contact
If you have any questions, concerns, or requests regarding this privacy policy or the processing of your information, please contact the 7999 bet data protection team through the following:
To learn more about 7999 bet, visit our About Us page. This policy is written in Bengali and the Bengali version shall be considered the authoritative document.